Privacy Policy

Privacy Policy (GDPR Compliant)

Last updated: 03/08/2025

Sole & Co (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information in compliance with the UK GDPR and Data Protection Act 2018.

1. Who We Are

Sole & Co is an e-commerce brand operating in the UK. Our website is: https://soleandco.uk.
If you have any questions about this policy or your data, please contact us:
📧 Email: support@soleandco.uk

2. What Data We Collect

We collect the following personal data:

  • At Checkout: Name, billing/shipping address, email, phone number, payment details.

  • Marketing: Email address (only if you opt-in to our mailing list).

3. How We Use Your Data

  • To process and deliver your order (legal basis: performance of a contract).

  • To communicate with you about your purchase (legal basis: legitimate interest).

  • To send marketing emails if you have given consent (legal basis: consent).

  • To comply with legal obligations, such as tax and accounting.

4. Marketing Emails

You will only receive marketing emails if you opt-in. You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us directly.

5. How We Store & Protect Your Data

Your data is stored securely on Squarespace’s servers and protected using encryption and access controls.
We only keep your personal data for as long as necessary to fulfill the purposes outlined above or as required by law.

6. Third-Party Services

We use trusted third-party services (such as Squarespace and payment processors) to run our store. These providers only process your data on our behalf and comply with GDPR.

7. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing at any time.

  • Request data portability.

  • Lodge a complaint with the ICO (Information Commissioner’s Office).

To exercise your rights, email us at support@soleandco.uk.

8. Cookies

We use cookies to improve your experience and for analytics. You can manage cookies through your browser settings.

9. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated date.