Last Updated: 08/07/2025

At Sole & Co, we are committed to delivering high-quality shoe cleaning and restoration services. However, by using our services, you acknowledge and agree to the following terms:

1. Limitation of Liability

Sole&Co will exercise the utmost care in handling all footwear entrusted to us. However, we are not liable for any damage, loss, or potential theft (in transit) of customers’ property, including but not limited to shoes, laces, insoles, or any other accessories provided. By submitting your items to us, you agree to release Sole&Co from any claims relating to the condition or safekeeping of your footwear.

2. No Guarantee of Results

While we strive to provide the best possible service and will use industry-standard methods and products, we cannot guarantee that all shoes will return in the exact condition the customer desires or expects. The final result may vary depending on the original state of the item, the materials involved, and the extent of cleaning or restoration required.

Every pair is different, and some wear, stains, or damage may be irreversible. Our team will always act in the best interest of your footwear, but results are not guaranteed.

3. Final Note

We are a shoe cleaning company. While sometimes we may be able to assist in damage repair, this is not guaranteed.
To ensure the best results, please contact us about damage before you book.